Guillermo Marrero, MD

Guillermo Marrero, MD
1000 Executive Dr Ste 1 Oviedo, FL 32765
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They are so kind and caring, and they wouldn't deny anyone that needed help. I know I can always count on them. They keep the restrooms well-stocked and clean. You can tell they want their clients to be as comfortable as possible. My appointments never get canceled last minute. They are extremely reliable. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by Kathleen Mishkin xxx.xxx.138.203
November 26, 2012
Very high level of service. Never hurried. Genuinely cares. I highly reccomend Dr. Marrero.
by John
January 05, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Not only were my questions answered thoroughly, I was encouraged to ask as many as I could. There was no rush to get me out and I left feeling very educated and informed.
by George
November 17, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by George
October 15, 2011
Dr. Marrero's staff is always courteous and efficient. Dr. Marrero makes me feel as if I am his only patient and I never feel "shortchanged" on his time. My questions are answered in full and he reviews my history each and every visit to make sure everything is up to date. I have been able to be seen on short notice without an appointment as he happily accepts walk-in patients as well. I have always received a call back on my diagnostics in a timely manner. I would highly recommend this physician for any age patient.
by Ellen
September 30, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 17, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never left me for an extended period of time and I never felt ignored. I had a great experience here and will most definitely refer them to others in need of an internist.
by Thomas Swonger
August 05, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 20, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 25, 2011
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