Directory > Providers > Dental Care > Dentist > CA > Costa Mesa > Lance Hamilton Dds > Reviews

Lance Hamilton Dds

Nearby

Dentists

De Leon Dentistry

Costa Mesa, CA

Life Oral Health

Newport Beach, CA

Newport Beach Dental

Newport Beach, CA

Dr. Desiree Yazdan - Center For Restorative & Cosmetic Dentistry

Newport Beach, CA
Get Featured on Wellness.com > Learn More
Lance Hamilton Dds
Lance Hamilton Dds
(14 Reviews)
> Get Phone Number & Directions
234 East 17th Street Costa Mesa, CA 92627
Add a Review

Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Excellent He met all of my needs!!!
by Sal J Horta xxx.xxx.5.118
August 17, 2017
I was hoping I will find online Dr. Hamilton’s email address, so I can send this message to him. This evening I stopped by his office to schedule an emergency appointment because unexpectedly today at work one toot fell out. I seldom go to the dentist because I do not have dental problems, and when I go, I go to Dr. Hamilton. I meet Dr. Hamilton long time ago when a friend of mine who worked at Ralph’s supermarket recommended me to Dr. Hamilton. Ruth, my friend passed away due to a diabetic complication, and all the time when I went back to Dr. Hamilton office, we discussed about Ruth.
Dr. Hamilton is a very good dentist, very polite and caring person. His dental team is also amazing, and I wish this night I could schedule an appointment so I can fix my dental problem.
Unfortunately, I have to schedule this appointment with a different doctor because of his front desk office manager Cathleen. I’ve been to Dr. Hamilton's office in several occasions, but did not notice until now, how rude and arrogant Cathleen could be. She told me that Dr. Hamilton schedule is full until next year, and he cannot make any exception to fix my emergency, because I supposed to come to his office often, if I want to be considered for an appointment. She told me that I do not have even a chart, when actually I do have one with Dr. Hamilton. Because I was insisting to schedule an appointment she raised her voice, and told me to go to a different doctor, and she left on the back office.
I believe that there is no such thing like irreplaceable, and that sometimes a change in personal can bring more patients, and keep Dr. Hamilton’s Office a good reputation.
by FT xxx.xxx.227.77
December 10, 2014
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date and a little unsafe as well. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They are always prepared for my appointment and remember everything about me.
by Anonymous1969 xxx.xxx.96.37
December 14, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did your mouth feel clean after your appointment?
Not at all, it felt dirtier than it did when I arrived
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
by Never going back xxx.xxx.128.196
December 11, 2013
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
Besides the office manager(Kathleen) every one in the office was friendly. She was rude and compleley out of line with me on the phone and in person. It's a shame someone like that is the first one you see when you walk through the doors! Because of this office manager , we are looking for a new dentist.
by Lorett xxx.xxx.106.36
July 30, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.203.144
July 08, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.249.123
June 07, 2013
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.107.100
January 29, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider have helpful information available online?
Yes
by Gary Helton xxx.xxx.171.150
November 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.213.49
May 28, 2012
Add a Review
Map and Directions
234 East 17th Street, Costa Mesa, CA 92627