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Kyle Balch, MD

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Kyle Balch, MD
(9 Reviews)
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6717 NW 11th Pl Ste A Gainesville, FL 32605
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Yes
by Anonymous xxx.xxx.92.240
July 07, 2014
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this eye care office?
They were average
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.150.185
May 24, 2014
Did this provider use excessive foul language?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.77.194
February 21, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.113.79
January 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by DJ xxx.xxx.7.106
August 17, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.226.238
March 26, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
September 21, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 27, 2011
Unethical business practices; On Nov. 08, 2010 I paid Gainesville Eye Physicians (West Office) $212.83. I received my EOB in December and Blue Cross/Blue Shield had made payment and I had overpaid by $116.46. I called and was told I would receive a refund. On Jan. 15, 2011, I received a refund check in the amount of $116.46. On May 06, 2011 I received a bill from Gainesville Eye Physicians for $116.46, at the bottom of the bill this amount is listed under the 120 days box. I immediately called and the lady I talked to was very nice, she said she would have to do some checking and get back to me. Within an hour she had called me back and told me that Blue Cross/Blue Shield had taken the $116.46 payment back on April 29, 2011. I asked why but she said she didn’t know since no code was listed. She advised me to call Blue Cross/Blue Shield which was what I was going to do anyway. I called Blue Cross/Blue Shield and was told that I had not met my deductable for 2010 and the $116.46 went to the deductable. I asked for documentation in writing to that effect. (received documentation on May 12, 2011.) After speaking to Blue Cross/Blue Shield I immediately called the lady I had spoken to earlier at Gainesville Eye Physicians and told her reason that payment was taken back and that I would be in Gainesville (90 miles away) on Friday April 20th. and would drop off a check for the $116.46. I dropped off my payment before noon and drove home. Saturday morning I went to the Post Office to check my mail and had a letter from Gainesville Eye Physicians post-marked May 20th, and I opened it and in Large Black Bold Lettering it read FINAL NOTICE, Balance due $116.46, and in order to avoid having your account sent to a collection agency for further action, you need to pay your account in full. It is my understanding that before a business can turn you in to a collection agency three (3) billing cycles must have been utilized. I received one bill and acted immediately. Gainesville Eye Physicians was without full payment from April 29, 2011 till May 20, 2011, ONLY 21 DAYS. A phone call to me explaining what had happen was all that was necessary. I pay my bills, and anyone would be just like me wanting to know why six months later you receive a bill that according to your EOB was paid and you were sent a refund check from Gainesville Eye Physicians. Ever thing is on the computer and detail records of my payment, Blue/Cross payment, refund check to Me, and Return of Payment back to Blue Cross/Blue Shild should be documentated. The $116.46 placed in the 120 day box is not true, should have been in the 30 day box since no less than 30 day box exist.
by Anonymous
May 26, 2011
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Map and Directions
6717 NW 11th Pl Ste A, Gainesville, FL 32605