Jose Montes, MD

Jose Montes, MD
Jose C Montes Pa 4400 Bayou Blvd Ste 5A Pensacola, FL 32503
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Has this psychiatrist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel that your waiting time was acceptable?
Absolutely
by Anonymous xxx.xxx.168.120
July 10, 2014
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.202.136
July 18, 2013
Did this psychiatrist use excessive foul language?
No
Was this provider's staff friendly?
Not Really
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Is this psychiatrist easy to reach in an emergency?
No. It took me several times to get through.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.122.61
May 13, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to find parking at this psychiatrist's office?
Extremely easy, and close to the entrance
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.198.6
April 26, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider late to your appointments?
No, they were on time
Are you going to visit this provider again?
Without a doubt!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.169.168
March 28, 2013
Dr. Montes cancelled my appointment to go on a vacation right before I was to leave town for work on a month long gig. This left me with no refill options on a drug that you cannot simply stop taking all at once without withdrawal symptoms. I tried for 2 weeks just to get anyone to speak to me on the phone leading up to my medication running out and when I finally did get through they tell me to go to the emergency room for any symptoms of withdrawal. The case manager concerning refills never answers the phone and her mailbox is always full. Like I said, it took me 2 weeks to get in touch with anyone who would even speak to me. No one ever returned my calls concerning these issues. I never leave negative reviews and I don't want to leave this one but Dr. Montes has caused me more anxiety than they have helped with. I hope that others have better experiences.

by dissapointed xxx.xxx.76.58
March 13, 2013
I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I've already started recommending them to people I know. They did such a great job. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They paid very close attention to me the entire time I was there and all of my questions were answered. Their prices were very fair. The level of care you get for the price is outstanding.
by Anonymous
July 19, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it easy to make an appointment with this psychiatrist?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 15, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed. They made sure every question I had was answered thoroughly, and are always available if I think of any more questions I want answered. Their entire office was immaculate. It was obvious that they took very good care of it. I noticed their credentials displayed on the wall as soon as I walked in. It immediately made me more comfortable and confident that I was seeing someone who was very qualified.
by Anonymous
May 13, 2011
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