Rodney Marcom, DO

Rodney Marcom, DO
12276 San Jose Blvd Ste 210 Jacksonville, FL 32223
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 11, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
July 07, 2011
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Bill Muckler
June 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 24, 2011
Their office equipment was in spectacular shape- all state-of-the art and very advanced. I was impressed. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Ana
June 13, 2011
Everyone in my community knows that they are the absolute best in the field. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I really like the chairs they have in their waiting room. They are high quality and comfortable.
by George
June 10, 2011
Did you experience unnecessary pain during your visit?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
May 31, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I absolutely love the chairs they have in their waiting room. They are of the highest quality and more comfortable than you could imagine.
by Paisley Apple
May 17, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
April 06, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 19, 2011
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