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Rodney Marcom, DO

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Rodney Marcom, DO
(40 Reviews)
> Get Phone Number & Directions
12276 San Jose Blvd Ste 210 Jacksonville, FL 32223
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 01, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 30, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed. I am going to refer everyone I know here. I absolutely love this place.
by GHimes
January 20, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 18, 2012
I am going to refer everyone I know here. I absolutely love this place. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Rhett
December 10, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 04, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 29, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
July 25, 2011
Did this provider ever postpone your appointment?
Sometimes, a little too often
Does this provider have helpful information available online?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 21, 2011
Does this general practitioner use current and safe equipment?
Yes
Would you recommend this general practitioner to others?
I Already Have
Did this provider listen to your input and concerns?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 15, 2011
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Map and Directions
12276 San Jose Blvd Ste 210, Jacksonville, FL 32223