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Anand Gupta, MD

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Anand Gupta, MD
University Clinic & Acute Care
(12 Reviews)
> Get Phone Number & Directions
2748 University Blvd W Ste 100 Jacksonville, FL 32217
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
I thank God for Dr. Gupta. He is a wonderful doctor, he has twice operated on my mother and he is the reason she is still alive. He removed every bit of her Stage 4 colon cancer 11 years ago in emergency operation, and two years ago removed her gall bladder again, emergency life-saving surgery. My mother is now 97 years old and we have Dr. Gupta to thank. While he is a man of few words, every word he says is the truth. He is extremely focused on doing the best for the patient and his skills are superb. I have NEVER had a problem with his office staff so and am very puzzled at the negativity of the reviews that just focus on that aspect of this doctor's career. When he saves your loved ones life, his wife's English language art skills are not important. I just got off the phone with his office because I need this doctor's skills once again and have scheduled an appointment. I did not have to listen to a prerecorded message that answered my call, did not have to select an appointment option, did not get placed on hold, and did not have to repeat my mother's name. How many times has that happened to you when calling a doctor's office? The call took two minutes. Really, I am baffled by all this nonsense about his office staff.
1
by Donna Strudwick xxx.xxx.166.124
May 18, 2017
Dr Gupta is an awesome surgeon. He saved my wife's life (emergency surgery 4 in the morning). Saved another church member's wife's life. Saved my life from massive infection abscess. Saved the admitting nurse's father's life. The list goes on... While in the hospital all nurses on the floor said if they had to have surgery they wanted Gupta. Any general surgery, this is the doctor one would want.
by Cowboy xxx.xxx.209.53
April 01, 2015
While it was very easy to get an appointment with the doctor and he seemed very professional prior to the surgery, The experience of the surgery and afterwards was exteremely unprofessional. My surgery was delayed 7 hours in part because of a previous surgery that started late and part because he had to run off to another case before getting back to me, which meant I had to stay in the preopt area hookup to an IV for 7 hours. Because the operation was performed so late at night they admitted me. The next day I didn't hear from him until 8:30pm when he stopped by to tell me he wanted me to have an other scan the next day. A scan I could have had while waiting for him to show up that day. I was cleared by noon the third day and he showed up at three to say I could go home, three hours later he had still not put in the discharge orders, the nurse finally tracked him down and he was somewhere else in surgery. HE FORGOT TO DISCHARGE ME. I eventually had to go him AMA. Now I'm home, no orders, no antibiotics and I don't know if he ever went back and finished my paperwork.
by Never Again xxx.xxx.17.231
May 31, 2014
My wife had surgey with Anand. He did great with the surgery and great with the follow up. I agree with all of the other reviews on here. His wife is the office staff and is extremely difficult to deal with and WILL mess up your billing and papework. I received a bill in which I immediately paid. Several months later, I received a letter from a debt collector saying I never paid it. I called her and she said she would take care of it. I have called multiple times to remind her and it is still in collections. This has been going on for 4 months.
by Jessica xxx.xxx.158.71
November 13, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.58.49
January 29, 2013
Dr. Gupta is an amazing surgeon and happy to help you no matter your situation. He is very professional and I like him. His wife, who is his secretary however, is probably the rudest person I have ever met in my life. She MIGHT answer your question but when she is done she will hang up on you. She has NO professional courtesy. Their staff was not friendly at all, I didn't feel welcome there. I get lost easily and the office was in a neighborhood I was not familiar with, but I eventually found it.
by Joey Bardin xxx.xxx.60.172
July 10, 2012
Dr. Gupta is a good surgeon. No complaints on him. However, his office staff was very rude and abrasive with me. When I received their statement, it gave no indication that it had been turned in to my insurance. I called them on it and they wouldn't even let me speak. They said they would send a copy of the rejection letter to me. I called my insurance company and found out that Dr. Gupta's office had turned the claim in on my husband instead of me. Insurance would resubmit and gave me an inquiry number. I called Dr. back to let them know about the mixup and they were very rude, yelling, and finally hung up on me.
by hsmom
November 17, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I appreciated how easy it was to get an appointment with them. I was able to talk with them way before my surgery, and I felt much more comfortable going into surgery. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Rick Buckley
September 08, 2011
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this surgeon's care?
Mostly, I was still a little nervous
Did this provider rush your appointment?
Not too much, but somewhat
Are you going to visit this surgeon again?
Only if I couldn't find a better substitute
by Anonymous
August 29, 2011
excellent physician
by mrf
July 21, 2011
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Map and Directions
2748 University Blvd W Ste 100, Jacksonville, FL 32217