Douglas Pennington, DO

Douglas Pennington, DO
Fpa Family Medical Ctr 1906 Southside Blvd Jacksonville, FL 32216
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Wilkinson xxx.xxx.136.226
June 28, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Were the waiting room chairs comfortable at this general practitioner's office?
Not at all; cheap and plastic
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.169.208
June 03, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider offer flexible appointment times?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Karon xxx.xxx.49.76
February 14, 2013
I've been seeing Dr Pennington for 6 years and he is a great doctor. I have a lot of medical issues and he has done a very good job of helping me manage them. He is very attentive and always listens to me, and pays attention to my health concerns. Getting an appointment is not always easy. His office is very busy and at times I have had to stand in the waiting room, even though I have trouble standing, due to lack of seats. However, it's all worth it because Dr Pennington is the best GP doctor around.
by John xxx.xxx.51.189
December 14, 2012
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Their staff is very friendly and professional.
by Stacey Young
January 14, 2012
One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date. I am not too fond of the chairs in their waiting room. They might want to invest in something that enhances patient comfort. They were very sympathetic to my situation, and made me feel cared for (Dr Pennington did but not the staff). I knew that I could count on him at all times. Waiting time is not so good.
by Eva
January 10, 2012
Were the waiting room chairs comfortable at this general practitioner's office?
Not at all; cheap and plastic
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office clean?
It was satisfactory
by Anonymous
January 09, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
November 21, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I will definitely recommend them to my friends and loved ones. I was very happy with their care and treatment. When comparing them to others I have visited for the same condition, they are among the best I have seen. The magazines in their waiting room were so boring. It made my time in the waiting room drag.
by Bobbie Benberry- Jones
July 26, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I highly reccomend this practice.
by helema
June 10, 2011
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