I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. When comparing them to others I have visited for the same condition, they are among the best I have seen.