Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider ever postpone your appointment?
Sometimes, a little too often
Are you going to visit this provider again?
Not if my life depended on it
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of