Melchor Barros, MD

Melchor Barros, MD
Barros Family Health Care 1301 Plantation Island Dr S Ste 102B Saint Augustine, FL 32080
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.198.71
January 09, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but but could be more outgoing. I realize they are busy, but rarely respond with more than a few words when a friendly comment is made. All my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all.
by Cocoa xxx.xxx.251.254
March 15, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 28, 2012
Dr. Barros, GOOD. kind, listens to your issues, gives you reccomendations and will do ask asked.

His staff, AWFUL. Slow to greet, rude, impatient, and incompetent. I think he needs to find new staff or risk losing ANYONE who dares come back to his clinic.
by ARE
January 08, 2012
They always take the time to listen to me. I know they really care about me and what I have to say. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by DDDismayed
December 02, 2011
The doctor employs the same nurses year after and he and his staff remember me (and my children!) very well. They are caring and attentive and as an established patient, I FREQUENTLY can be seen the same day for illness. Great doctor, great staff, both RARE in this field!
by Debbie
November 28, 2011
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Patricia Abbott
April 26, 2011
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