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Peter Bernad, MD

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Peter Bernad, MD
Neurology Services Inc
(9 Reviews)
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2112 F St NW Ste 303 Washington, DC 20037
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
I had to end my patient relationship with this doctor (and it took almost a year for him to transfer my records to my new, current doctor). There was no sense of privacy when Dr. Bernad kept the doors of patient rooms open. I didn't appreciate having several interns in the room at the same time where Dr. Bernad paid more attention to (and joked with) them, than to me, the patient. I felt I was no longer being listened to or being helped by this doctor. The staff is -- and always was -- awful (rude, inattentive, the type of people who should not be working in a doctor's office). The wait times were ridiculous; my longest wait was once almost 3 hours (as much as I wanted to walk out, I couldn't, as I had taken the afternoon off from work), and the doctor offered no apology and could care less. He was great initially, but the more I went back, the worse it got, to the point it had to end.
by VAResident xxx.xxx.153.240
March 13, 2014
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider's staff friendly?
Not Really
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's staff friendly?
No, they were rude
by Joe xxx.xxx.240.197
January 31, 2014
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.139.122
May 21, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
February 09, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have helpful information available online?
Yes
by Anonymous
November 04, 2011
Would you recommend this provider to others?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous
July 25, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 03, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
May 07, 2011
Main complaints:

1) long wait time for all appointments ... really, really long wait time. First appointment - Dr. Bernad was very chatty, so much so that we have a 40 minute conversation having nothing to do with my medical issue. I assumed that this was because I was a new patient and he wanted me to feel comfortable, which I appreciated.

2) Second appointment - very painful (and unnecessary according the neurologist I consulted after Dr. Bernad) tests in which he came in at the end, only gave me 45 seconds of his time, and still didn't do anything to help with my pain. Just told me to schedule yet another appointment. Blew me off, kept suggesting I try things I was already doing (apparently he didn't bother listening to me while I was speaking).

3) Third (and last) appointment. After waiting an hour and a half I was ushered into his office. He came in, sat down for thirty seconds, then announced he would be giving me a nerve blocker and walked toward me with a syringe. Terrifying. He didn't tell me what it would do, or ask if I wanted it. Before he stuck the needle in my neck I made him stop, and asked him what was in the syringe. It had the same suffix as a medication I've had a very serious reaction to. Dr. Bernad knew about this complication, we had discussed it in our first meeting. I asked if it was related to that drug, which I had that complication to. He said "oh! that would've been embarrassing!" and laughed it off, saying that he had patients in the waiting room and it would have been awkward to roll me out in a body bag. Seriously, he said that. You have GOT to be kidding me! At that point I was terrified and freaked out, and just wanted to get out of there as fast as possible.

4) Sleep studies - Dr. Bernad recently opened up a center for administering sleep studies (Capitol Sleep Centers). He did not mention that he owned this center, I found that out through another source. He repeatedly (every session, and twice during the second appointment) told me I should have a sleep study done there. I asked him how that was related to my pain, and he said "you never know, you might have a sleep problem". And he prescribed my husband (who is not a patient of his) to have a sleep study done as well. Somehow I think it would have been more appropriate if he had mentioned that he had a financial interest in the place he was trying to get us to go. We should be able to trust that medical advice is not financially motivated.

5) Insurance billing - Though I never received the nerve blockers (as evidenced by the fact that I'm still breathing), my insurance was charged for them anyway. After calling the insurance fraud line, Dr. Bernad's office said that it had been a mistake and removed it from the bill to the insurance company right away. Four weeks later I received a bill, trying to get ME to pay for it! Seriously?! At best it was the office being irresponsible. This is just my opinion.

6) Staff – very rude … I won’t list names here, but if you’ve ever been to his office, you’ll know who I’m talking about.

Conclusion - I would never ever ever go here again.
by viennaalways
February 25, 2009
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Map and Directions
2112 F St NW Ste 303, Washington, DC 20037