My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.