There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. When comparing them to others I have visited for the same condition, they are among the best I have seen. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.