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Western Dental Centers

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Western Dental Centers
Western Dental Centers
(13 Reviews)
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8392 West Thunderbird Road Peoria, AZ 85381
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
by Anonymous xxx.xxx.58.10
July 18, 2013
I was very satisfied with my visit. They were helpful and I left feeling encouraged. Their staff was friendly enough, but they didn't go out of their way to help me. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. The music they played here was downright irritating. The dentist was amazing. Dr Emam gave me several numbing shots for a wisdom tooth extraction and it didn't hurt at all. Hours later there is no swelling whatsoever. The wait was awful but dr Emam was well worth it!
by Anonymous xxx.xxx.122.68
May 26, 2013
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.212.6
March 18, 2013
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this dentist friendly?
Not at all
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.31.47
January 15, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.23.27
January 11, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.192.30
August 07, 2012
This dentist office is a joke. First off, I had to wait 3 HOURS for a consultation.... not even a full appointment.... Second, They do not put you under anesthesia for oral surgery here and are very unprofessional... I ended up not going through with my surgery because of this. Also, they were not supposed to process a payment and they did... a $250 payment... and it was taken out of my account... I then went to talk to them in person and have it refunded which was supposed to take 24-48 hours... it has been about a week now and I have yet to see the money and have been calling them every single day since. I would HIGHLY advise you to go anywhere else for dental work... especially something serious like oral surgery. I would never visit them again. I was very disappointed.
by Jessica xxx.xxx.218.38
June 05, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. They are not fairly priced at all, yes the do offer payment plans but still make you pay an insane amount. I left in pain every time i went there and was never satisfied with the work and had to go back to get them to fix the fillings they had messed up on. overall the only reason i went here was because they allowed me to pay in chunks over a period of time. . . i will not be using them as a primary after all the work is finished on my teeth
by Anonymous xxx.xxx.59.5
May 20, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.122.128
April 03, 2012
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
November 29, 2011
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Map and Directions
8392 West Thunderbird Road, Peoria, AZ 85381