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Dorothy Moore, MD

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Wilmington, DE

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Dorothy Moore, MD
Delaware Eye Md's Assoc
(26 Reviews)
> Get Phone Number & Directions
2055 Limestone Rd Ste 102 Wilmington, DE 19808
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My son was premature and he was randomly assigned to Dr. Moore for retinopathy of prematurity. Not only was I not happy about being told to leave my son's side while I was in the NICU (she claims that it is too tough on parents to see what she does), but after his discharge I attended two visits to her office location and she was rather rude to me and my husband. We had an appointment at 1pm. I arrived 30 minutes early, most of the staff was still at lunch, which was fine, I knew I was super early. I had no problems with that, however, even though we sat alone in the waiting room for 30 minutes until 1, we then sat for an additional 20 minutes after our appointment time for my son to be called back to get dialated. We were then told we had to wait 20 - 30 minutes for the solution to take full effect. We waited an hour after the drops. I told the staff several times that we had another appointment in Dover and it appeared we were going to be late. The staff said they would have to talk to Dr. Moore when she came out of the exam room. Well when she did we heard the conversation and she told her staff rather rudely that she didn't care and that we would have to wait. That did NOT sit well with me AT ALL! My son's appointment was at 1 and it was then 2:30. After the appointment was completed, it was 3:30 and I had to rush to Dover from Wilmington for a 4pm appointment. Fortunately for her, I do not have a nasty personality and didn't verbally explode on her. I decided to hit her where it counts, her wallet. I will not return to her office and will tell everyone I can about her brash and rude demeanor. We instead will entrust the wonderful doctors and A.I. Dupont Hospital. Thank you Dr. Moore for the best thing you could have done for us.
by Mom2Connor xxx.xxx.141.11
August 19, 2015
My children and I have been going to Dr. Moore for years and we all love her. She always remembers us and even asks about my kids when I go in alone. She is always very professional when it comes to the exam, she is all business which tells me she is taking it all very seriously but still takes time to make sure she has addressed all my concerns. Her staff is great especially with my kids. They try to make it as fun as possible for kids. We get a smile and hello when we arrive and a see ya real soon when we leave. I wouldn't go anywhere else!!
by Mom of Three xxx.xxx.112.238
April 02, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.129.238
March 21, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.93.244
January 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.162.27
July 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.225
June 19, 2012
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
February 16, 2012
Dr. Moore has been seeing my 12 week premature 2 lbs 7 oz baby girl since she was in the NICU! My little girl is now 3 years old and still sees Dr. Moore!! She has been very good with her every step of the way!!! And my 3 year old responds great to her!!! Also because we live out of State from where their office is I sometimes have problems getting prior approval from the insurance company and her office actually calls me to see if we have had any luck getting it yet or would I like to reschedule!! They have no problem with me calling 30 minutes prior to the appointment saying I wasn't able to get it and are more then willing to reschedule!! All of their staff is great as well as Dr. Moore herself!! I could never have asked for a better eye doctor for my little one!!!
by Anonymous
January 18, 2012
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 10, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Completely!
Was the waiting area spacious?
Yes
by Anonymous
January 09, 2012
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Map and Directions
2055 Limestone Rd Ste 102, Wilmington, DE 19808