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Susan Elliott, MD

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Susan Elliott, MD
Foxhall Dermatology
(12 Reviews)
> Get Phone Number & Directions
4910 Massachusetts Ave.,NW #308 Washington, DC 20016
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I purchased a LivingSocial deal for the laser hair removal. I was told the laser was supposed to reduce and eventually stop or even slow the growth of hair. This was not the case. I even purchased 2 additional individual sessions to make it stop as the hair eventually grew quicker and multiplied from all the shaving. I was never warned it would make it WORSE. I was told it could not work but never imagined it would make the situation. The worst part about FoxHall is at the end of the FOURTH session, she told me that the laser most likely doesn't work on me and advised me to seek other help. No offer to reimburse for a service that simply didn't work. Before going there, I would request a test run session to see if it actually works on you because you'll end up leaving with more hair than you came with and you won't even get your money back. The laser they use is not legit. Go with the alexandrite laser - I know Aveda lifestyle lasers have those.
by Allie xxx.xxx.27.66
February 07, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.58.197
December 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Gladys xxx.xxx.220.167
July 27, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you going to visit this provider again?
Sure
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
February 27, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 25, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 04, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
September 03, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 25, 2011
Did they follow up with you after your appointment?
Yes.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider give unbiased advice?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 05, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Yes
Does this dermatologist use current and safe equipment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 24, 2011
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Map and Directions
4910 Massachusetts Ave.,NW #308, Washington, DC 20016