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Frank Dellacono, MD

Nearby

ENT

Ear Nose & Throat Assoc

Waterford, CT

Ear Nose & Throat Assoc

Waterford, CT

Ear Nose & Throat Assoc

Waterford, CT

Thomas Lesnik, MD

Norwich, CT
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Frank Dellacono, MD
Ear Nose & Throat Assoc
(10 Reviews)
> Get Phone Number & Directions
201 Boston Post Rd Waterford, CT 06385
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this ENT Otolaryngologist answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this ENT otolaryngologist's staff friendly?
Yes
by Anonymous xxx.xxx.200.194
June 28, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.89.164
May 20, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by ABZarcone xxx.xxx.72.68
November 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.80.2
May 22, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this ENT Otolaryngologist answer all of your questions?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
December 27, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They made the extra effort to make sure every question and concern I had was addressed. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart.
by cwhite
December 13, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 03, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
August 18, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
May 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this provider to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
March 22, 2011
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Map and Directions
201 Boston Post Rd, Waterford, CT 06385