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Jerome Sugar, MD

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Jerome Sugar, MD
(17 Reviews)
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Closed, no longer in practice Waterbury, CT 06708
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
My experience here was terrible. The office staff was rude, insisting that I pay the office visit in full - including any tests needed- at the time of service. I explained that my copay for specialists is $35 but they kept telling me that since my deductible was not met they would not receive payment. (I was correct, they now owe me $126; my obligation was only $35). It has been a month since they received payment but they have not reimbursed me yet! The exam by Dr. Sugar was also subpar. He is condescending and does not listen very well. It was clear that he just wanted to move on to the next patient. I will never go there again and I will certainly tell my primary care doctor about my experience in an effort to have Dr. Sugar taken off of the recommended list of ENT doctors/offices.
by Barbara Rianna xxx.xxx.57.131
March 11, 2015
Dr. Sugar was able to give me honest answers regarding my treatment. He was very nice and took his time to make me understand what was going on. I will recommend Dr sugar to my friends and family.
by George Pesino xxx.xxx.194.178
March 10, 2015
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.16.230
May 13, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.244.176
January 16, 2013
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.233.136
December 09, 2012
I was a little disappointed at how unhelpful the staff was when I called with my questions and concerns. They definitely could have been more polite. I can't really say they are the friendliest doctor I've met. They didn't go out of their way to make me feel welcome. My appointment was interrupted three times by staff, and a few times when the doctor's cell phone rang. I was also pretty unimpressed with their phone etiquette.
by Atleastimok xxx.xxx.113.241
October 31, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.47.163
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.3.241
September 10, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.4.150
August 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.204.226
July 25, 2012
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Closed, no longer in practice, Waterbury, CT 06708