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Scott T. Hill DDS

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Scott T. Hill DDS
Scott T. Hill DDS
(2 Reviews)
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906 South Pine Suite 5 Cabot, AR 72023
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Consumer Feedback

(2 Reviews)
Service
2 star average for Service
Expertise
4 star average for Expertise
Recommended
2 star average for Recommended
Value
2 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you recommend this provider to others?
No
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 23, 2011
Great dentist, but they have horrible customer issues.

They have lost a customer because of how they acted. When I called to ask a question about my bill, I was told I needed to speak with April. So, I spoke with April, I asked very politely about an insurance questions. Then she starts going on a rude rant. She says the phrase, "It's YOUR responsibility to pay." I interrupted her to say, "I know it's my responsibility to pay and I'm going to pay it I just had a ques..." She interrupts back saying how I shouldn't interrupt her and to let her finish. So, I let her continue ranting and complaining. Finally, I think she's done. So, I attempt to ask my question. She then interrupts me. I ask her to let me finish, like she did to me. Apparently that made her very upset. The next thing I know, she's raising her voice and repeating, "It's your responsibility to pay."

Apparently, they only hear what they want. I am a person with great credit, I will proudly admit that, but April apparently assumed I was one of the people that do not pay their bills. So, she got it in her head that I was calling to complain. I just wanted a question answered. I still don't have the answer. I do not want to call back to be yelled at again for trying to ask them something.

I will not go back to them for this reason
by isabella
May 05, 2009
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Map and Directions
906 South Pine Suite 5, Cabot, AR 72023