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Lowell Family Dental

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Lowell Family Dental
Lowell Family Dental
(6 Reviews)
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125 East Presidential Drive Lowell, AR 72745
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
Value
5 star average for Value
I was a patient here many, many years. Sadly, I walked out before my last appointment and will not be back.

As I was waiting 40 minutes for a simple visit (no other patients coming or going the entire time), I watched as her office worker was cancelling an appointment for someone later that day claiming the Dr. was sick. Realized that it was the same excuse I was given 3 weeks previous for a cancelled appointment. And THAT appointment was a reschedule for the first one they gave away because I didn't respond to a voice message the day before (even though I had called and confirmed 2 weeks before).

The office now smells and is dirty. Office staff is unfriendly. Not the same service as when I began going to her. Shopping for a new dentist!
by Anonymous xxx.xxx.249.117
June 13, 2014
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous xxx.xxx.63.223
May 23, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.167.93
October 04, 2012
This office is run very unproffesionally. I was given information only to be told something totally different later. She is constantly rescheduling appointments. It's very upsetting. She's quite rude and abrupt. I did not feel at all comfortable there.
by Jaded xxx.xxx.135.213
August 06, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.78.197
April 30, 2012
WARNING WARNING DO NOT USE THIS DENTAL OFFICE. Dr. Shannon G. Wright is always late. She is on a number of medications anti depressants to pain pill A.D.D medication. She is also known for canceling your appointment with out any notice. Was given valium and just received my shot then turned around and she left saying she just couldn't work to day. She needs the ADA to come in there and pull her license to practice. The office is run down out dated and dirty. I had hear from other to stay away from this place now I know why and should have known better. Have seen her out drinking and smoking and have heard she does other drugs. Do your own online home work you see she is someone to avoid.
by Hope the ADA READS THIS.
August 11, 2011
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Map and Directions
125 East Presidential Drive, Lowell, AR 72745