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Richard Geller, MD

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Norwich Pediatric Group

Norwich, CT
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Richard Geller, MD
Norwich Pediatric Group
(68 Reviews)
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92 New London Tpke Norwich, CT 06360
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Consumer Feedback

(68 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Not only did they answer all of my questions, they also emphasized preventative care and informed me about child safety and nutrition. I was very impressed by how knowledgeable they were. They are always prepared for my appointment and remember everything about me.
by Lisa V
August 11, 2011
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Does this pediatrician use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this pediatrician have toys, magazines or TV's in the waiting room?
They didn't have much
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 18, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
June 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
June 01, 2011
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
May 18, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous
May 16, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
May 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
April 04, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel safe in this provider's care?
Yes
by Anonymous
March 26, 2011
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Map and Directions
92 New London Tpke, Norwich, CT 06360