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Craig Keanna, MD

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Pediatricians

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT
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Craig Keanna, MD
Children's Medical Group
(10 Reviews)
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299 Washington Ave, Children's Medical Group Hamden, CT 06518
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
My whole experience at this office was above average. Very comfortable Pediatric waiting room chairs to how patient and kind staff were to my child. They were awesome. I am always able to be with my child at all time. They go above and beyond to make sure my child and I are always comfortable. Office furniture is well taken care of and patient/parent friendly. My child iscomfortable in their care. The office location is located in a safe area with easy access in and out of the office. My son loves Dr. Keanna. They both enjoy the game of hockey and have alot to talk about. I have recommend him and Pediatric & Adolescent Medicine to everyone I know.
by My2sons xxx.xxx.11.10
October 17, 2013
He was pompous and arrogant and falsified ear and eye test results as he never tested either. he also over billed for his services and refused to make corrections. NEVER again. Changing pediatrician offices.
by DISGUSTED xxx.xxx.168.171
August 07, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
February 24, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
December 14, 2011
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. The reception staffs are awful. However, the doctors are great, specially Dr. Summers. Their advice is always wonderful and completely unbiased. They were not easy to reach in an emergency. They have a call back system but usually takes a while to call me back. However, they barely ever answer any of my questions over the phone, and I've had to make way too many appointments.
by Abdullah
December 03, 2011
Would you recommend this pediatrician to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this pediatrician have toys, magazines or TV's in the waiting room?
They had some, but nothing my kids were interested in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 23, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
by Anonymous
August 31, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Would you recommend this pediatrician to others?
Yes
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
August 02, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 15, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider give unbiased advice?
Yes
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
March 14, 2011
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Map and Directions
299 Washington Ave, Children's Medical Group, Hamden, CT 06518