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John Lavalette, MD

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Pediatricians

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT

Pediatric Infant Care Service

Middletown, CT
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John Lavalette, MD
(8 Reviews)
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27 Sycamore Street, Ste 300 Glastonbury, CT 06033
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
It takes three visits for a proper diagnosis of a common condition. I go in and out and feel that I did not get any answers. The staff are very unprofessional and very rude. They are always in a rush to get rid of you.
by Anonymus xxx.xxx.40.4
August 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.171.36
March 22, 2012
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
My whole experience at this office was above average starting with their very comfortable waiting room chairs to how patient and kind they were to my child. They were just fantastic.
by IPD
February 13, 2012
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
by Anonymous
January 17, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous
August 26, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Kim Pallis
August 24, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
No, they were polite
Are you going to visit this provider again?
Without a doubt!
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 26, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Did this pediatrician have toys, magazines or TV's in the waiting room?
They didn't have much
by Anonymous
March 01, 2011
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Map and Directions
27 Sycamore Street, Ste 300, Glastonbury, CT 06033