They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.