Jeffrey Klugman, MD

Jeffrey Klugman, MD
400 Prospect St New Haven, CT 06511
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
February 28, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
February 03, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They gave me sufficient information to make a decision about my treatment plan.
by Anonymous
January 22, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this psychiatrist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this psychiatrist listen to your input and concerns?
Yes
Did you feel safe in this psychiatrist's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 14, 2011
Not only was their advice completely unbiased, it was practical, realistic advice that I could implement into my everyday life, and it worked. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They always take the time to listen to me. I know they really care about me and what I have to say. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
November 08, 2011
I've always appreciated how great they are about getting back to me right away. Whenever I call I always hear back from them within a couple of days. They have a very good professional reputation. I know that I'm under the care of an expert. I loved how quickly I was able to get in to see them. I scheduled my appointment and they were able to fit me in right away. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Anonymous
October 27, 2011
Dr. Jeffrey Klugman seemed concerned with my mental health until he discharged me without notice. I received a letter about my discharge having already occurred. I wish Dr. Klugman had the professionalism to talk to me about any issues of concern at least once before discharging me.

There are many psychiatrists available for each insurance plan. Please think twice about seeing Dr. Klugman, because I wish someone had told me that before I made the mistake of doing so. I wish I knew that failing to make an appointment with a doctor who's often on vacation and hard to pin down would result in blunt discharge.
by Anonymous
August 21, 2011
How would you compare this psychiatrist to others in his/her field that you have visited?
Among the best I have seen
Would you refer a friend or family member to this psychiatrist?
Yes
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 19, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this psychiatrist investigate your medical background before recommending a treatment option?
Somewhat, but I didn't feel like they had a thorough understanding
by Anonymous
July 26, 2011
Not only are they always on time for my appointments, I've even shown up early and they were still ready to see me. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their office was clean enough, but it was still a little old looking.
by Anonymous
July 07, 2011
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