S Albini, MD

S Albini, MD
Naugatuck Valley Ob-Gyn 133 Scovill St Ste 303 Waterbury, CT 06706
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
My OBGYN is awesome, but they are super short handed on staff. I'm constantly waiting on the phone and I have to call multiple times to get something as simple as a receipt sent to me. If I wasn't so loyal to my OBGYN I would have left years ago. It hasn't really changed staffing wise.
by Frustrated xxx.xxx.138.141
April 01, 2014
Thoughtless. I was told on a Wednesday based on ultrasound that I was probably having a miscarriage - but they would do 2 HCG levels to be sure - one Wednesday and one Friday. The doctor said the results would be back by Friday afternoon as long as I had the second sample drawn early enough in the day. I was at the lab when it opened at 8:30 to have the second sample done. I received a call from a nurse at 3:45 on Friday saying the tests were not back yet and while they could still be back later this afternoon they "close early" on Fridays and are closing now so I won't have the results until Monday. So I have to sit and wait on pins and needles all weekend not knowing if my baby is alive or dead so the "caring" staff can get a jump start on their weekend. Super sensitive. Oh - and as I was leaving from the initial appointment the front staff said, with no empathy or emotion, as if I just ordered a big mac, "I'm cancelling all your future appointments until we get this test back". Way to be positive and sensitive. I don't even know what to expect if I miscarry this weekend... no one went over this with me, just "call if you get cramps or bleeding" - I guess I'll google it??? I am a veterinarian and we treat our animal patients better than this, hands down. I will be surely finding a different provider in the future.
by very dissapointed xxx.xxx.17.169
January 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.210.103
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by antoinette xxx.xxx.206.8
May 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by K xxx.xxx.184.198
March 26, 2012
Was this provider's office easy to locate?
Only with clear directions
Did this OBGYN treat you with respect?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 02, 2012
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's staff friendly?
Yes
Does this provider have helpful information available online?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
December 01, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 12, 2011
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
June 23, 2011
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