John Sussman, MD

John Sussman, MD
New Milford OB/GYN 2 Old Park Ln New Milford, CT 06776
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Dr. Sussman and all of his staff are amazingly friendly and helpful. Dr. Sussman is very knowledgable and professional and will answer any questions you may have. His nurses and receptionist could not be any more pleasant to work with! Appointments are easy to make, and I am always seen within minutes of my arrival, even if I'm early, which I usually am!
by Christine xxx.xxx.46.98
November 04, 2015
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.19.236
April 11, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.33.68
March 27, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider friendly?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.156.119
February 06, 2013
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.66.9
November 12, 2012
Was this provider friendly?
Polite Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
February 22, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider answer all of your questions?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 28, 2011
I highly recommend this MD and his staff. The moment I entered the office I was greeted by a warm, friendly group of individuals. Never even got a chance to crack open a magazine in the waiting room as I was always immediately called to the back. Dr. Sussman was incredibly knowledgeable, caring and always available for any questions or concerns. As I was being wheeled from the O.R. after the birth of my first child I was greeted by Dr. Sussman holding my Baby whom he'd whisked away from the protesting Nursery Nurse in order to give us just a few moments of bonding time before recovery. I'll never forget it!
by Anon.
October 25, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 21, 2011
I am going to refer everyone I know here. I absolutely love this place. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Merima
September 06, 2011
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