They treated me with utmost respect and were very kind. They always make sure to return my phone call as soon as possible. They've never left me waiting. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.