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Philip Mongelluzzo, MD

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Philip Mongelluzzo, MD
(27 Reviews)
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2247 E Main St Ste 103 Waterbury, CT 06705
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1.5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.68.248
November 01, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to make an appointment with this provider?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.24.11
August 21, 2013
Was this provider late to your appointments?
No, they were on time
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.95.114
July 02, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the waiting room chairs comfortable at this provider's office?
Not really
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.150.58
June 07, 2013
I have been a patient for over six years. In this time, I've seen at least 8 providers come and go. It is almost impossible to get through, even to their recorded answering message, with many times dialing in repeatedly and getting a busy signal for an hour or more.They book appointments for each provider every 15 minutes. No one is EVER on time. I once had the first appointment of the morning and still sat in the waiting room for 90 minutes and then in the exam room for another twenty before being seen. When I brought this to the doctor's attention, he made excuses. That was over a year ago. Since then, I've been deferred to other providers when making an appointment, and when Phil sees me in passing, he avoids eye contact. In addition to that, it took over four months for me to get the proper dosage of a medication, because it was repeatedly entered improperly into my chart. The medical assistants and most of the office staff are wonderful, caring and helpful. But there are one or two who will out right yell at you if disagree or have the nerve to mention or the inability to get through on the telephone. The PAs are amazing and truly care as well. But the fact remains that they have far more patients than they can handle and it's more of a business than a health care center. Keep in mind that Phillip A. Mongelluzo, Jr. has made himself an LLC, and he is continuoisly getting himvolved with some new "business" (selling greeting cards, opening a weight loss center, flipping houses, etc.). The sad part is, I stay. It's close to my house and I have no idea where to start in finding a new doctor
by Disappointed xxx.xxx.141.226
May 03, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Friendly Enough
Was this provider friendly?
Polite Enough
Were you able to relax during your appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.112.51
March 09, 2013
by Anonymous xxx.xxx.46.36
February 27, 2013
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous xxx.xxx.33.164
February 09, 2013
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous xxx.xxx.211.39
January 29, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.72.62
November 14, 2012
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Map and Directions
2247 E Main St Ste 103, Waterbury, CT 06705