I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I was a little disappointed at how thoroughly they examined my teeth. I was hoping they would've been a bit more thorough. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.