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Russell Brandau, DMD

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Russell Brandau, DMD
L Russell Brandau, III, DMD
(14 Reviews)
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7053 Providence Park Drive South Mobile, AL 36695
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Love the atmosphere, the staff and the dentist. They take care of my teeth and gums
by Sunshine xxx.xxx.28.146
May 22, 2017
Great staff; the Dental Hygienists are super nice and professional. I had to go to Dr. Morgan to get a root canal on referral from Dr. Brandau. Dr, Morgan is highly skilled and a really nice person. I highly recommend this dental group to anyone looking for a dentist.
by chuckcg2 xxx.xxx.202.165
April 23, 2015
This place is a joke they rape your insurance company and they take a bunch of x rays that you don't need. Charge you insurance through the roof and leave you with a balance to pay. I had an appointment this morning 8:00 and was 10 minutes late getting there and they asked me if I could come back at 11:00 They called me at 8:09 and asked where I was I said pulling in now never mentioned that he was overbooked and to see if I could come back. This is NOT a 5 star dentist office the people are rude and stupid. Last time I went there they had none of my medical information and was asking me all these questions and I said that you have all of this. It was if I had never been there before. Also I would like to add that he and Dr. Morgan are in together as Brandau sends patients to Morgan for root canals where you have to pay $280.00 up front and then they actually charge the insurance more then what they tell you and send you a bill. I decided to go to another Dentist that does root canals across the bay and didn't charge me anything it was 100% covered by my insurance and Brandau's team was not happy about that and have been rude to me since. I hope this place closes down and he looses all his patients. To all that reads this please find another dentist he is raping your insurance company and it's ridiculous. I give this Dentist office NO STAR rating!!!
by Kim xxx.xxx.94.96
March 17, 2015
Did this provider have reasonable prices?
Absolutely!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Was this dentist's staff friendly?
Yes, they went above and beyond
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.232.34
February 13, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.232.34
January 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.217.236
August 01, 2012
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
December 26, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this dentist's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 13, 2011
They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely.
by Paulette
August 23, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 20, 2011
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Map and Directions
7053 Providence Park Drive South, Mobile, AL 36695