Long story short... I was forced to pay for bleaching trays that I did not want. The staff member told me they would not change the color of my teeth and it would be a waste of money. I received a Complaint letter from Small claims court for $190.00!! I guess they are hard up for business. When I called to get my Xrays they would not give them to me and were very ugly since I did not want to buy the bleaching trays. Since then I have discouraged potential patients and will continue to do so. I do not want this bad business to happen to someone else. Oh and I spoke to a very ugly person in the office named Donna. Very rude/ unprofessional.