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Kimberly Mourani, MD

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Kimberly Mourani, MD
Rocky Mountain Health Care Ctr
(31 Reviews)
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15101 E Iliff Ave Ste 140 Aurora, CO 80014
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 09, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 11, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you by name?
No, I always have to remind them
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 08, 2011
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Donna
June 30, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Their staff is very friendly and professional. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Surfergirl
June 22, 2011
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
by Anonymous
June 20, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
June 17, 2011
Does this pediatrician use current and safe equipment?
Fairly current
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider's office too cold?
No, it was fine
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
June 16, 2011
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did they follow up with you after your appointment?
Yes.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
April 07, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 07, 2011
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Map and Directions
15101 E Iliff Ave Ste 140, Aurora, CO 80014