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Richard Rivera, MD

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Richard Rivera, MD
Emergi Medical Care Ctr
(7 Reviews)
> Get Phone Number & Directions
3937 Ivywood Ln Pueblo, CO 81005
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Fairly Easy
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.164.220
August 09, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.230.84
January 24, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.166.211
January 01, 2013
Did this provider listen to your input and concerns?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
by Anonymous
September 06, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 30, 2011
The receptionists are sometimes crabby, but the doctors and nurses are so friendly and nice. I felt so welcome there. I have been a patient here for 20+ years. My questions are always answered, and I feel a lot more confident and hopeful about the future. Putting their customers first is definitely a priority here and it shows. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Elisabeth
July 31, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 27, 2011
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Map and Directions
3937 Ivywood Ln, Pueblo, CO 81005