Robert Springs, MD

Robert Springs, MD
Federal Health Care 4120 Federal Blvd Denver, CO 80211
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
4 star average for Staff
I went to see Dr. Springs because I have joint aches and stomach pains and patches of hair-loss. He said it sounded like I have TB, but I didn't have a fever, cough, weight-loss, or any of the typical symptoms. He tested me for TB, when I came back clear, then he decided I should get a blood test. Once the results came back, he went over them in the office and said I was healthy and there weren't any problems and to just take Tylenol for pain. I felt this pain every day and it was affecting my life, so I took my results to two other doctors that said they couldn't believe that Dr. Springs dismissed my results because my white blood cell count was outrageous. Even the form my results came back on said "Abnormally High" next to my white blood count. After two visits at another doctor I found out that I have two serious conditions that I now received weekly treatment for. I regret that I even wasted three visits with Dr. Springs and that he told me I was fine when I clearly had results that proved otherwise. What if I had a serious infection? He dismissed my symptoms and talked over me when I would tell him what was going on. Please do yourself justice and see someone else. I feel bad for people that don't know otherwise. Don't waste your time here.
by mr xxx.xxx.53.92
January 15, 2019
I thought the office was pretty cute... but I don't think I'll return. The front desk people were nice but not really friendly...they seemed pretty overwhelmed. My biggest issue wasn't with the facility, it was with the Dr. My caseworker from another hospital set the appt up and told me to show up at the scheduled time. I was not informed of having to bring my discharge papers or anything other than my medicaid card...so that's all I brought. When the Dr. walked in he seemed displeased at having to be there and was extremely rude. When he asked why I was there and I told him...his response was to say in a demeaning voice that he had never seen me before so how was he to know what meds i took and why i was there. It stayed at that tone the entire time and every time he left he just got up and walked out. He didn't say he'd be back or instruct me on what I needed to do... finally one of his nurses let me know they were waiting for the other hospital to contact them. Another thing that bothered me was that there was a lady that came in with him...neither introduced themself, and she never said why she was there or if she was a student... typically they tell you... and I just felt uncomfortable. I waited for at least an hour and then was sent on my way and told to come back the next day bc they couldn't reach the hospital. Maybe I came on a bad day as most of the reviews are great...but i didn't leave there with the thought of coming back.
by anonymous xxx.xxx.170.222
March 27, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Extremely Friendly
Were the restrooms clean at this provider's office?
Absolutely
by Becky xxx.xxx.177.26
June 06, 2014
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Yes, they always put customers first
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.2.183
March 20, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
No, they were polite
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 27, 2011
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
May 18, 2011
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