Was this provider argumentative or easily angered?
                        
                        
                            Somewhat, they didn't want to listen to almost anything I said
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Did you leave the office feeling satisfied with your visit?
                        
                        
                            No, I left with more problems than I came with!
                        
                        
                            Did this provider show attention to detail?
                        
                        
                            No, I was afraid they were going to forget something important