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Kenneth Deck, MD

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Kenneth Deck, MD
South Orange County Surgical
(7 Reviews)
> Get Phone Number & Directions
24401 Calle De La Louisa Ste 101 Laguna Hills, CA 92653
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
I have delayed commenting on Dr. Deck. My breast cancer was diagnosed and I went immediately to Dr. Deck. However, he didn't do the surgery for almost 6 weeks, he had a vacation, etc. that he didn't inform me about or I would have asked to be assigned to another surgeon. I had a bilateral mastectomy and was not going to have to have reconstructive surgery.. Dr. Deck could not ave been the person who closed my chest. Huge pockets of skin were left dangling and the incision was inflamed and very crooked. I had to go to a plastic surgeon to be "cleaned up." If Dr. Deck had done the closing I would hope my chest would not have been such a mess. I find the condition I was left in reprehensible.
They answered most of my questions but I could have used more information. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. Usually when I go, I have to remind them who I am and why I'm there. I wish they would remember me by now. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Anonymous xxx.xxx.242.190
June 10, 2013
Did you experience unnecessary pain during your visit?
No
Are you going to visit this surgeon again?
Not if my life depended on it
Did you feel safe in this surgeon's care?
Absolutely Not!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.0.44
October 01, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this surgeon listen to your input and concerns?
Yes
by Anonymous
August 30, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this surgeon give unbiased advice?
Yes
Does this surgeon offer flexible appointment times?
Absolutely! I never have a problem!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was this surgeon friendly?
I didn't feel welcome
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 15, 2011
Dr. Deck, his associates and the entire staff are #1 for me! Putting their patients first is definitely a priority here and it shows. I didn't wait long at all.
Dr. Deck, Dr. Wallace and the other medical staff are extraordinarily in touch with the patients' needs, fears, etc. The office staff reflect that as well.

My appointment started on time, and the wait was much shorter than other offices I have been to.
If I ever have to have any surgery again, Dr. Deck and Team will be my FIRST choice.
by Lucia Bartoli
May 23, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
May 18, 2011
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Map and Directions
24401 Calle De La Louisa Ste 101, Laguna Hills, CA 92653