Directory > Providers > Mental Health Practitioner > Psychiatrist > CA > Pasadena > Mohamed El Gabalawy, MD > Reviews

Mohamed El Gabalawy, MD

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Psychiatrists

LifeStance Health

Pasadena, CA

LifeStance Health

Pasadena, CA

LifeStance Health

Pasadena, CA

LifeStance Health

Pasadena, CA
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Mohamed El Gabalawy, MD
(5 Reviews)
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1111 S Arroyo Pkwy Ste 415 Pasadena, CA 91105
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Dr. El-Gabalawy has been my psychiatrist for 7 years and I am officially done with him. He is very busy and patients love him even though every visit to his office is always a very long wait (I once waited 1 1/2 hours for him, but after I returned to school, I could no longer afford to wait and be late for school.)

I used to love him too, for the third and last time, I have seen that he is apparently simply far too busy to help patients who need him on an emergency basis. Over the last three years I had three medication emergencies, and could not get him or his office to call me back despite multiple calls - until long after I found a way to deal with the situation by myself without his help (despite making it clear that I was in a severe psychiatric emergency and needed his help.)

I have retired military insurance and my prescriptions are handled only through the military pharmacy. I can't get my medication filled elsewhere unless I want to pay big bucks, which I don't have. My auto-refill at the national pharmacy was mishandled and delayed. Though the pharmacy admitted their error and said they would overnight it to me, someone at the national pharmacy erroneously dropped it in the mail without a tracking number, and yesterday was my 4th day without it. Without knowing how much longer it would be until I received it, and with the perspiration and tears of withdrawal pouring down my face, I called Dr. El-Gabalawy's office (no one picked up despite several calls) and asked if I could possibly come over and get a sample pack of my medication - just a couple of tablets to get me through and prevent a total meltdown. I paged Dr. El-G. Again, no response. At around 12:30 PM, desperate, I went to the nearest Walgreen's to see if I could buy a couple of pills. The world's kindest pharmacist (at the Lake and Del Mar store) faxed and phoned Dr. El-G's office and FINALLY at 8pm last night a prescription for a 30-day supply was phoned in. Unfortunately it was not what I needed: because the pharmacist was unable to break up the order a 30-day supply was far beyond my financial means. All I wanted was two or three pills to get me through. Dr. El-G returned the call of the pharmacy but not the call of his longtime patient. Thank God my prescription came in the mail today or I would have been hospitalized by now.

It is my own fault. I should have left him the first time he left me in the lurch.
by Shannon Miller xxx.xxx.178.69
December 19, 2012
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Was it easy to make an appointment with this psychiatrist?
Yes
by Anonymous
June 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
June 05, 2011
I appreciated that they explained my treatment's risks and benefits. I felt a lot more informed. I felt safe under their care. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The Doctor is excellent and I highly recommend. He is very dedicated to his patients.
by Anonymous
April 26, 2011
Dr. M.E.Gabalawy, a wise and true professional, gives equal service to all. He's always knowledgeable, kind, and very helpful. He's moderate in every aspect that makes the patient comfortable. His office's atmosphere is calm and relaxing. There's quiet music in the waiting room and happy colorful paintings. He's flexible about scheduling and answers all calls. He cares about each and every patient. He saves life by creating the best treatment for each person. I would not be here now without his ongoing help. God bless you, Doctor Gabalawy.
by Anonymous
November 10, 2008
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Map and Directions
1111 S Arroyo Pkwy Ste 415, Pasadena, CA 91105