Jacqueline Lichtenstein, MD

Jacqueline Lichtenstein, MD
16055 Ventura Blvd Ste 710 Encino, CA 91436
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider offer flexible appointment times?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.179.10
August 01, 2013
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.198.82
April 11, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this psychiatrist answer all your questions?
Every question I had was answered thoroughly
Did this psychiatrist give you undivided attention?
Yes, I always had their full attention
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.112.154
September 23, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. If I were to compare them to other psychiatrists I've seen, I would definitely say they were one of the best. I will absolutely be returning. They did a great job, and I can’t wait for my next appointment. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Anonymous
May 13, 2011
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