Talal Malhis, MD

Talal Malhis, MD
Bright Medical Grp 15725 Whittier Blvd Ste 450 Whittier, CA 90603
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended

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They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. They pick who they want to greet when people walk in. Dr. Malhis is great it's just the front staff that are rude & sometimes customer service when trying to make an appointment.
by michelle xxx.xxx.216.218
June 28, 2012

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Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.171.137
June 11, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.10.63
March 20, 2012

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I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I've been looking for an orthopedic surgeon that put in the extra effort to make me feel valued and important and I think I found it. They are warm, friendly, and one of the most welcoming offices I've visited. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Russ
June 01, 2011

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Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 24, 2011

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Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
by Anonymous
May 06, 2011

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Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
April 04, 2011
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