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Steven Smith, MD

Nearby

Orthopedic Surgeons

Raymond Severt, MD

Santa Rosa, CA

Redwood Regional Medical Group, Inc.

Santa Rosa, CA

Santa Rosa Orthopaedics

Santa Rosa, CA

Santa Rosa Orthopaedics

Santa Rosa, CA
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Steven Smith, MD
Redwood Regional Medical Group, Inc.
(9 Reviews)
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121 Sotoyome Street Santa Rosa, CA 95405
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Great new knee. 4 months after surgery walking, biking everywhere. Minimal pain. Can’t wait to get the other one done!
by Reid Gail xxx.xxx.228.220
June 15, 2019
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.22.240
October 08, 2013
Dr Smith has done two total hip replacements for me. The first was 1999. It could not have gone better. Dr. Smith is absolutely great.
by wj xxx.xxx.58.165
September 11, 2013
They barely gave me any information at all about my aircast. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me...especially the attending "nurse'. They didn't help me as much as I was hoping and didn't answer all my questions. The charges for my aircast was outrageous according to the manufacturer's website. They "forgot" to bill my insurance. The docor would not return my phone call.
by rko xxx.xxx.41.4
September 15, 2012
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider give unbiased advice?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
November 27, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
September 16, 2011
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 01, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
June 28, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 31, 2011
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Map and Directions
121 Sotoyome Street, Santa Rosa, CA 95405