Lyle Reber Jr, MD

Lyle Reber Jr, MD
STAR Orthopaedics, Inc 47-647 Caleo Bay, Suite 200 La Quinta, CA 92253
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They always take the time to listen to me. I know they really care about me and what I have to say. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by fred xxx.xxx.134.155
November 03, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.8.155
August 28, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did they follow up with you after your appointment?
Yes.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Renate Bollig xxx.xxx.74.119
August 08, 2013
In my opinion Dr Reber did not take the time to get all the information necessary to give an accurate diagnosis of my condition. Fortunately, I got two other opinions that took the time to give me a better understanding of my condition.
by Unhappy
February 21, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
February 07, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
December 04, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 07, 2011
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