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Daniel Capen, MD

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Daniel Capen, MD
(6 Reviews)
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1700 Lombard St Ste 110 Oxnard, CA 93030
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
The doctor is nice but the scheduling department are rude. One in particular is very confrontational. Very unfriendly people. If I can find a different place I will,but I don't want to change doctor because of these rude employees.

I have been trying to get an appointment for a while and they never call back. This has happened before. I have been calling them for an appointment but two weeks later I have not gotten any call back from them. I have been calling every other day and yet, I have been put on hold for so long that I had to hang up after a while.

Zero or no star. One is not even good for these employees.
by Gwen xxx.xxx.89.222
December 03, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes
by Anonymous xxx.xxx.46.37
September 03, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.36.65
February 04, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.85.210
December 07, 2012
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.172.102
November 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.162.50
September 01, 2012
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Map and Directions
1700 Lombard St Ste 110, Oxnard, CA 93030