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Phillip Kwong, MD

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Phillip Kwong, MD
(2 Reviews)
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2400 E Katella Ave #400 Anaheim, CA 92806
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Staff
1 star average for Staff
Recommended
1.5 star average for Recommended
Value
4 star average for Value

AWFUL EXPERIENCE.... WRONG DIAGNOSIS!

I was so appalled at the dismissive way I was treated. He has no personality and no empathy! I injured my foot in a ballet class and was unable to put any weight on it for the two days before my appointment. He never asked me how I hurt my foot! He just looked at x-rays my family physician took and told me I had arthritis and needed orthotic inserts for my shoes and physical therapy. He hustled me off to another room to see the orthotics fitter, who wanted $300 up front because he won't bill insurance. I became hysterical, because I could not walk at all. The orthotic fitter went to Dr. Kwong and asked him to reconsider.the diagnosis. I was put in a moon boot, given crutches, and told to schedule an MRI downstairs. Dr. Kwong came back in and said "I hope you can get over this, because if you don't, I will have to fuse your joint!" I left and scheduled an MRI at another facility. It turns out I had STRESS FRACTURES OF THE 2ND AND 3RD METATARSALS! He should be ashamed of himself!
by Ballet Dancer xxx.xxx.100.185
May 14, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 26, 2012
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2400 E Katella Ave #400, Anaheim, CA 92806