They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Their staff is very friendly and professional. They are always prepared for my appointment and remember everything about me. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I got an appointment quickly. I've never had to wait too long.