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Herbert Percival, MD

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Orthopedic Surgery

Camarillo, CA

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Herbert Percival, MD
Orthopedic Surgery
(11 Reviews)
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2486 N Ponderosa Dr Ste D114 Camarillo, CA 93010
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Was this doctor's staff friendly?
Not Really
Did this doctor answer all of your questions?
Some were answered
Would you recommend this doctor to others?
No
Does the provider's staff try to be helpful?
Somewhat
by Anonymous xxx.xxx.191.108
September 02, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous xxx.xxx.173.94
February 19, 2013
Did they follow up with you after your appointment?
Yes.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider friendly?
I didn't feel very welcome
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.132.55
January 12, 2013
I've gone here to Dr.Percival for over 10 years and after I am fixed this time I will NEVER return. Dr. Percival is good, but the office staff is so horrible I can't take it anymore. Anita at the window acts like you are annoying her when you ask if it is going to be much longer until your appointment time, which you have waited patiently for almost 55 minutes PAST your original appointment time. His nurse or assistant, Gina, takes as long as she wants to call you back no matter how urgent the issue or how much pain you are in. And once you DO finally get her to call you back (I actually had to have her paged and wait because I called at 9:30AM and again at 2:30PM with still no response by 4:15 PM) she acts like you are a crazy heroin addict if you wanted your surgeon to refill your prescription for percoset! I am SERIOUSLY injured with the MRIs and everything. My regular doctor sent me to Percival and I was treated like a criminal for asking for Percival to give me refill on the pain medication for my severe injury that had already been filled originally by my main doc. When they FINALLY did give me the refill she said in the NASTIEST tone, "THIS is the last prescription he is goin tow rite for you." IT WAS THE FIRST ONE HE HAD WRITTEN FOR ME!!! It's not like I have ever abused drugs or the system or ANYTHING. I'm injured and they treated me like a total felon for some reason.

I will NEVER be going back to see Dr.Percival or anyone in his office again and I would NEVER recommend them to someone.
by bonzaipez xxx.xxx.93.48
March 24, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this orthopedic surgeon use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 05, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 01, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were you able to relax during your appointment?
Yes
by Anonymous
February 20, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the waiting area spacious?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 23, 2012
This doctor has to have the worst bedside manner I have ever experienced. I had a horrible experience and my poor teenage daughter would rather be in pain than go see this man again. He is probably a really smart doctor, but so rude and obnoxious it is impossible to deal with. On top of that his nurse uses the same lie over and over and over again "I just submitted the request on-line" and never does what she says. If you can handle the bedside manner and don't need any orders for tests etc, I am sure he knows what he is doing and will get you fixed. Otherwise, find someone else.. I would rather waste my time and money on a second opinion just so I do not have to deal with this office again.
by cmj
December 26, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
June 07, 2011
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Map and Directions
2486 N Ponderosa Dr Ste D114, Camarillo, CA 93010