Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was it easy to make an appointment with this provider?
No, it took a while
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left