Charles Kossman, MD

Charles Kossman, MD
5555 Reservoir Dr Ste 306 San Diego, CA 92120
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Everyone in my community knows that they are the absolute best in the field. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The office was very easy to locate. I didn't have any trouble finding it at all.
by Kenneth Lowe xxx.xxx.202.194
December 18, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by michaele odom xxx.xxx.208.15
November 01, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by BEV MILLER xxx.xxx.161.210
October 22, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.178.188
February 22, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Are you going to visit this provider again?
Not if my life depended on it
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.184.165
November 19, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.184.165
July 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.199.87
May 01, 2012
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