Poonamalee Malika, MD

Poonamalee Malika, MD
1407 N Tracy Blvd Tracy, CA 95376
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to relax during your appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.41.2
June 13, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.25.246
January 17, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.166.48
November 12, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this OBGYN promptly notify you about any test results?
Not really, it was about average
by Anonymous xxx.xxx.18.147
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.25.86
April 20, 2012
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
February 20, 2012
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
No, but they said they were going to!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 04, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Bridget
January 02, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you refer this provider to a family or friend?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
by Anonymous
December 30, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
December 12, 2011
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